Our Commitment to Safety and Respectful Practices   

Legal Policies and agreements

As we aim to aid families with their peace of mind, we place high standards on respectful, conscious behaviour and practices. Health, care and safety are at the heart of Appreci. The Appreci app and service, connects Attenders, which are the service providers, and Inviters, which are the customers operated by Appreci Limited.

PRIVACY POLICY

Privacy Policy

The type of information that we collect and you voluntarily provide during the onboarding process is to create profiles and increase the security among all users of our app/services.

We value transparency and privacy. Therefore in this section we explain how we collect, use and share personal information from you in compliance with the Privacy Policy and the General Data Protection Regulation.
This Privacy Policy does not apply to third party apps, websites or tools that may be linked to the Appreci App, Website or Service.

 Information You Provide to Us
The information we collect on or Through our App/Website/Service may, now or in the future include:
Information that you provide by filling in forms or answering questions on our App/Website/Service, and/or as part of the onboarding process.
Records and copies of your correspondence (including email addresses), if you contact us through the App/Website/Service or otherwise.
Your response to surveys.
Details of transactions you carry out through our app/service.
your search queries on the App/Website/Service
We cannot control the actions of other users of app/service with whom you may choose to share your information. Therefore, we are not responsible for any third party action who uses your credentials or comments in the app.

The information that is visible to the attenders or users is as indicated on the profile building process.

Disclosure of Your information
We reserve the right to disclose aggregated information about our inviters, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect, or you provide, as described in this privacy policy:
To our subsidiaries and affiliates, if any.
• To Caregivers.
• Personnel at Appreci.
• To connect Attenders and Inviters seeking assistance.
• To contractors, service providers, and other third parties we use to support our business. For example, we use a third party hosting service to power this App/website/service, and we use third parties to assist us on processing payments made through this App/website/service.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, court-ordered transfer or reorganization, or other sale or transfer of some or all of Appreci’s assets, whether as a going concern or as part of a legal proceeding in which personal information held by Appreci about our App/Website/Service users is among the assets transferred.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.
We may also disclose your personal information:
To comply with any court order, law, or legal process, including responding to any government or regulatory request.
• To enforce or apply our Appreci’s terms of use.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Appreci, our Customers, and our Attenders or other personnel, or others.

What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics

Who we share your data with
If you request a password reset, your IP address will be included in the reset email.

How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data
Visitor comments may be checked through an automated spam detection service.

Changes
It is our policy to post any changes we make to our privacy policy on this page and update it in the app. You are responsible for ensuring you periodically visit this privacy policy to check for any changes.

 

Contact Information
To ask questions or comments about this privacy policy and our privacy practices, contact us at: email: mail@appreci.com

AGREEMENTS

Confidentiality Terms and General Service Agreement

Agreed Terms
Definitions:
Business Day: a day other than a Saturday, Sunday or public holiday in the Republic of Cyprus, when banks in the Republic of Cyprus are open for business.
Charges: the charges payable by the Company for the provision of the Services by the Attender, as set out in the Contract Details and Schedule.
Conditions: these terms and conditions set out in clause
Company: Appreci Limited
Users: Attenders and inviters.

Introduction
Please Read these Terms carefully. You accept and agree to the most=recent version of these Terms and Conditions by performing any of the following: (i) using the platform or (ii) using any form on this website or (ii) clicking any check-box indicating your agreement to these Terms. If you do not want to agree to these terms, you must not access or use the Platform.

Our Pilot Services:

Appreci is providing trial services through the usage of the Alpha version of the App/Website/Service.
The services consitute a platform that allow users of the Appreci App or Website to arrange and schedule assistance according to the services described on the website but as the purpose of this trial, the services will be in constant change and no guarantee of content is provided.

License and restrictions

Appreci grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferrable license to: (i) access and use the App on your personal mobile device to request and offer services; and (ii) access and use any content, information and related materials that may be made publicly available through the services, in each case solely for your personal, non-commercial use. Any rights not expressly granted herein are reserved by Appreci.

You may not remove any copyright, trademark or other proprietary notices from any portion of the services neither copy, modify or reverse engineer or dissasemble the services model except as may be permitted by applicable law.
For purposes of this Agreement, “Confidential Information” shall mean any and all non-public information the Company has disclosed or may disclose to the Recipient, including but not limited to information related to: production of legal materials, software development and design, business or software architecture, software not yet known to the public, clients or prospective clients, internal communications, events, or meetings, development, operations, services, marketing, transactions, regulatory affairs, inventions, methods, processes, articles, materials, algorithms, formulas, specifications, designs, drawings, data, strategies, plans, prospects, know-how and ideas, whether tangible or intangible, and including all copies, analyses and other derivatives thereof.

As this is a trial version you are commiting to the non-disclosure agreement below:
As the website is under restricted access. Users agree (i) not to disclose any Confidential Information or any information derived therefrom to any third person, (ii) to keep the Company’s Confidential Information confidential and take all the reasonable precautions to protect the confidentiality of such Confidential Information with the same degree of care with which it protects the confidentiality of its own confidential information, but in no event with less than a reasonable degree of care, and (iii) not to use any Confidential Information for any purpose whatsoever except to advance the legitimate business interests of the Company under written or oral instruction of the Company’s authorized officers. During the effectivity and within five (5) years after the expiration of this agreement, the Receiving Party understands and agrees to not be involved directly or indirectly, in activities that are in competition with the Company.
Payments
Users, especially inviters understand that services may result in charges for the received services and that as part of this trial charges are continuously adjusting.
Disclaimers, limitation of Liability; Indemnity
Attenders are subcontractors of Appreci Limited. The attender may not subcontract any or all of its rights or oblications under contract to any other party.
Neither Appreci Limited, nor any party involved in creating, producing or delivering this platform or any aspect thereof shall be liable for any indirect, incidental, special, exemplary, punitive or consequential damages or accidents that may occur during an attenders visit.
Inviters:
Inviters are responsible for the premises where the attenders provides assistance and for compliance with all laws on the premises. Inviters are responsible to have adequate health, accident, vehicle, disability, hospitalization, personal property, or other insurance necessary to provide for and pay any medical or other costs that may be attendant as a result of any injury to the inviter or attender, or as a result of damage to personal property. Caregivers are responsible to have their own insurance.

  • In providing the Services, the Attender shall:
  • perform the Services with the highest level of care, skill and diligence, promptly, on time, professionally, in accordance with best practice standards, as per the Mandatory Policies;
  • co-operate with the Company in all matters relating to the Services, and comply with all instructions of the Company;
    ensure that he/she is suitably skilled and experienced to perform the tasks assigned to them, to ensure that the Attender’s obligations are fulfilled;
  • ensure that it obtains, and maintains all consents, licences and permissions (statutory, regulatory, contractual or otherwise) it may require and which are necessary to enable it to comply with its obligations in the Contract;
  • ensure that the Services and Deliverables shall conform in all respects with the Service description set out in Schedule 1 and that the Deliverables shall be fit for any purpose that the Company expressly or impliedly makes known to the Attender;
  • provide all know-how, experience, equipment, tools, vehicles and other items required to provide the Services;
  • ensure that the Deliverables, and all goods, materials, standards and techniques used in providing the Services are of the best quality and are free from defects in workmanship, installation and design;
  • comply with:
      • all applicable laws, statutes, regulations [and codes] from time to time in force; and
      • the Mandatory Policies.
  • observe all health and safety rules and regulations and any other reasonable security requirements that apply from time to time and are notified to the Attender;
  • hold all Company Materials in safe custody at its own risk, maintain the Company Materials in good condition until returned to the Company, and not dispose of or use the Company Materials other than in accordance with the Company’s written instructions or authorisation, or as prescribed by the Mandatory Policies;
  • not do or omit to do anything which may cause the Company to lose any licence, authority, consent or permission on which it relies for the purposes of conducting its business.

 

All Users that have entered into a separate agreement(s) with Appreci, are additionally subject to the additional terms of any such agreement and those terms are in addition to, and not in lieu of, these Terms.

Contact Information
To ask questions or comments about this terms and conditions and disclaimers, contact us at: email: mail@appreci.com

Attender's Agreement

Attenders Agreement

Hereafter both the Company (Appreci Limited ) and the Attender collectively referred to as the Parties.

  1. This Contract is made up of the following:
    (a) The Contract Details.
    (b) The Conditions.
    (c) The Schedules specified in the Contract Details.
    2. If there is any conflict or ambiguity between the terms of the documents listed in paragraph 1, a term contained in a document higher in the list shall have priority over one contained in a document lower in the list.

1. Interpretation

1.1 Definitions:
Business Day: a day other than a Saturday, Sunday or public holiday in the Republic of Cyprus, when banks in the Republic of Cyprus are open for business.
Charges: the charges payable by the Company for the provision of the Services by the Attender, as set out in the Contract Details and Schedule 2.
Conditions: these terms and conditions set out in clause 1 (Interpretation) to clause 14 (General) (inclusive).
Contract: the contract between the Company and the Attender for the provision of the Services in accordance with the Contract Details, the Conditions, and the Schedules specified in the Contract Details.

 

Company Materials: all materials, advices, rules, specifications and data provided by the Company to the Attender.
Deliverables: all documents, products and materials developed by the Attender or its agents, subcontractors and personnel as part of or in relation to the Services in any form, including without limitation computer programs, data, reports and specifications (including drafts), and the Key Deliverables set out in the Contract Details.
Group: in relation to a company, that company, any subsidiary or holding company from time to time of that company, and any subsidiary from time to time of a holding company of that company.
Intellectual Property Rights: patents, utility models, rights to inventions, copyright and neighbouring and related rights, moral rights, trademarks and service marks, business names and domain names, rights in get-up and trade dress, goodwill and the right to sue for passing off, or unfair competition, rights in designs, rights in computer software and/or application for smart devices, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how and trade secrets) and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.
Mandatory Policies: the Company’s mandatory policies, as set out in Schedules 1-6, as amended by notification to the Attender from time to time.
Services: the services, including without limitation any Deliverables, to be provided by the Attender pursuant to the Contract, as described in Schedule 1.
Services Start Date: the day on which the Attender is to start the provision of the Services, as set out in the Contract Details.
Attender IPRs: all Intellectual Property Rights either subsisting in the Deliverables (excluding any Company Materials incorporated in them) or otherwise necessary or desirable to enable the Company to receive and use the Services.
1.2 Interpretation:
(a) Unless expressly provided otherwise in this Contract, a reference to legislation or a legislative provision:
(i) is a reference to it as amended, extended or re-enacted from time to time; and
(ii) shall include all subordinate legislation made from time to time under that legislation or legislative provision.
(b) Any words following the terms including, include, in particular, for example or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms.
(c) A reference to writing or written includes email.

2. Commencement and term
The Contract shall commence on the date when the attender has agreed by clicking the box in the sign up process, this means the agreement of both parties and shall continue, unless terminated earlier in accordance with its terms, until either party gives to the other not less than 3 months’ written notice to terminate or as stated on the Termination clause (10).

3. Provision of services

3.1 The Attender shall provide the Services to the Company from the Services Start Date in accordance with the Contract.
3.2 In performing the Services the Attender shall meet, and time is of the essence as to, any performance dates specified in Schedule 1.
3.3 In providing the Services, the Attender shall:
(a) perform the Services with the highest level of care, skill and diligence, promptly, on time, professionally, in accordance with best practice standards, as per the Mandatory Policies;
(b) co-operate with the Company in all matters relating to the Services, and comply with all instructions of the Company;
(c) ensure that he/she is suitably skilled and experienced to perform the tasks assigned to them, to ensure that the Attender’s obligations are fulfilled;
(d) ensure that it obtains, and maintains all consents, licences and permissions (statutory, regulatory, contractual or otherwise) it may require and which are necessary to enable it to comply with its obligations in the Contract. It is the attender’s responsibility to confirm that all documents and details provided are accurate and up to date as Appreci does not actively monitor any changes;

(e) ensure that the Services and Deliverables shall conform in all respects with the Service description set out in Schedule 1 and that the Deliverables shall be fit for any purpose that the Company expressly or impliedly makes known to the Attender;
(f) provide all know-how, experience, equipment, tools, vehicles and other items required to provide the Services;
(g) ensure that the Deliverables, and all goods, materials, standards and techniques used in providing the Services are of the best quality and are free from defects in workmanship, installation and design;
(h) comply with:
(i) all applicable laws, statutes, regulations [and codes] from time to time in force; and
(ii) the Mandatory Policies.
(i) observe all health and safety rules and regulations and any other reasonable security requirements that apply from time to time and are notified to the Attender;
(j) hold all Company Materials in safe custody at its own risk, maintain the Company Materials in good condition until returned to the Company, and not dispose of or use the Company Materials other than in accordance with the Company’s written instructions or authorisation, or as prescribed by the Mandatory Policies;
(k) not do or omit to do anything which may cause the Company to lose any licence, authority, consent or permission on which it relies for the purposes of conducting its business.

4. Company’s obligations
4.1 The Company shall:
(a) provide such guidelines and data, and other advices, as may reasonably be requested by the Attender and agreed with the Company [in writing] in advance, for the purposes of providing the Services;
(b) provide such necessary information for the provision of the Services as the Attender may reasonably request; and
4.2 A failure by the Company to comply with the terms of the Contract can only relieve the Attender from complying with its obligations under the Contract with effect from the date on which the Attender notifies the Company [in writing and in reasonable detail] of the Company’s failure and its effect or anticipated effect on the Services.

5. Title to Deliverables and Company Materials
5.1 All Company Materials are the exclusive property of the Company and should be used only within the scope of the attender’s work with appreci.

6. Intellectual property
6.1 The Attender shall retain ownership of all Attender IPRs. The Company shall retain ownership of all Intellectual Property Rights in the Company Materials.
6.2 The Attender grants the Company, or shall procure the direct grant to the Company of, a fully paid-up, worldwide, non-exclusive, royalty-free, licence to copy and modify the Attender IPRs for the purpose of receiving and using the Services during the term of the Contract and for the duration of any exit assistance services provided under clause 12(b).
6.3 The Company may sub-license the rights granted in clause 6.2 to any entity of the Company’s Group and/or to any company deems fit.
6.4 The Company grants the Attender a fully paid-up, non-exclusive, royalty-free, non-transferable licence to copy and modify the Company Materials for the term of the Contract for the purpose of providing the Services to the Company in accordance with the Contract.
6.5 The Attender shall indemnify the Company against all liabilities, costs, expenses, damages and losses (including but not limited to any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other reasonable professional costs and expenses suffered or incurred by the Company arising out of or in connection with any claim brought against the Company for actual or alleged infringement of a third party’s rights (including any Intellectual Property Rights) arising out of, or in connection with, the receipt, use or onward provide of the Services by the Company. This clause 6.5 shall survive termination of the Contract.

7. Charges and payment
7.1 In consideration for the provision of the Services, the Company shall pay the Attender the Charges in accordance with this clause 7.
7.2 All amounts payable by the Company exclude amounts in respect of value added tax (VAT) which the Company shall additionally be liable to pay to the Attender at the prevailing rate (if applicable), subject to receipt of a valid VAT invoice.
7.3 The Attender shall submit invoices for the Charges plus VAT if applicable to the Company [monthly in arrear, on or after the 25th day of each month OR at the intervals specified in Schedule 2. Each invoice shall include all supporting information reasonably required by the Company.
7.4 The Company shall pay each invoice which is properly due and submitted to it by the Attender, within [30] days of receipt, to a bank account nominated in writing by the Attender.
7.5 If the Company fails to make any payment due to the Attender under the Contract by the due date for payment, then, without limiting the Attender’s remedies under clause 10 (Termination), the Company shall pay interest on the overdue sum from the due date until payment of the overdue sum, whether before or after judgment. Interest under this clause will accrue each day at 4% a year above the Banks of the Republic of Cyprus base rate from time to time, but at 4% a year for any period when that base rate is below 0%.
7.6 The Company may at any time, without notice to the Attender, set off any liability of the Attender to the Company against any liability of the Company to the Attender, whether either liability is present or future, liquidated or unliquidated, and whether or not either liability arises under the Contract. If the liabilities to be set off are expressed in different currencies, the Company may convert either liability at a market rate of exchange for the purpose of set-off. Any exercise by the Company of its rights under this clause shall not limit or affect any other rights or remedies available to it under the Contract or otherwise.

8. Limitation of liability
8.1 References to liability in this clause 8 include every kind of liability arising under or in connection with this Contract including but not limited to liability in contract, tort (including negligence), misrepresentation, restitution or otherwise.
8.2 Neither party may benefit from the limitations and exclusions set out in this clause in respect of any liability arising from its deliberate default.
8.3 Nothing in the Contract shall limit the Attender’s liability under the Contract.
8.4 Nothing in the Contract limits any liability which cannot legally be limited, including but not limited to liability for:
(a) death or personal injury caused by negligence;
(b) fraud or fraudulent misrepresentation; and

9. Insurance
During the term of the Contract and for a period of 2 years thereafter, the Attender is strongly adviced to maintain in force, with a reputable insurance company, professional and/or life insurance to cover the liabilities that may arise under or in connection with the Contract, and shall produce to the Company on request both the insurance certificate giving details of cover and the receipt for the current year’s premium in respect of each insurance.

10. Termination
10.1 Without affecting any other right or remedy available to it, the Company may terminate the Contract with immediate effect by giving written notice to the Attender if:
(a) the Attender’s capability to adequately fulfil its obligations under the Contract has been placed in jeopardy; or
(b) the Attender commits a breach of clause 3.3.
10.2 Without affecting any other right or remedy available to it, either party may terminate the Contract with immediate effect by giving written notice to the other party if:
(a) the other party commits a material breach of any term of the Contract which breach is irremediable or (if such breach is remediable) fails to remedy that breach within a period of 14 days after being notified [in writing] to do so;
(b) the other party takes any step or action in connection with its entering administration, provisional liquidation or any composition or arrangement with its creditors (other than in relation to a solvent restructuring), being wound up (whether voluntarily or by order of the court, unless for the purpose of a solvent restructuring), having a receiver appointed to any of its assets or ceasing to carry on business or, if the step or action is taken in another jurisdiction, in connection with any analogous procedure in the relevant jurisdiction; or
(c) the other party suspends, or threatens to suspend, or ceases or threatens to cease to carry on all or a substantial part of its business.
10.3 Any provision of the Contract that expressly or by implication is intended to come into or continue in force on or after termination [or expiry] of the Contract shall remain in full force and effect.
10.4 Termination of the Contract shall not affect any of the rights, remedies, obligations or liabilities of the parties that have accrued up to the date of termination, including the right to claim damages in respect of any breach of the Contract which existed at or before the date of termination.

11. Exit arrangements

On termination of the Contract for whatever reason:
(a) the Attender shall immediately deliver to the Company all Deliverables whether or not then complete, and return all Company Materials. Until they have been delivered or returned, the Attender shall be solely responsible for their safe keeping and will not use them for any purpose not connected with the Contract; and
(b) the Attender shall, if so requested by the Company, provide all assistance reasonably required by the Company to facilitate the smooth transition of the Services to the Company.

12. Capacity

12.1 The relationship of the Attender with the Company will be that of independent contractor and nothing in this agreement shall render them an employee, worker, agent or partner of the Company and the Attender shall not hold themselves out as such.

12.2 This agreement constitutes a contract for the provision of services and not a contract of employment and accordingly the Attender shall be fully responsible for and shall indemnify the Company for and in respect of:

(a) any income tax, National Insurance and social security contributions and any other liability, deduction, contribution, assessment or claim arising from or made in connection with the performance of the Services. The Attender shall further indemnify the Company against all reasonable costs, expenses and any penalty, fine or interest incurred or payable by the Company in connection with or in consequence of any such liability, deduction, contribution, assessment or claim; and

(b) any liability arising from any employment-related claim or any claim based on worker status (including reasonable costs and expenses) brought by the Attender against the Company arising out of or in connection with the provision of the Services, except where such claim is as a result of any act or omission of the Company.

12. General

13.1 Force majeure. Neither party shall be in breach of the Contract nor liable for delay in performing, or failure to perform, any of its obligations under the Contract if such delay or failure result from events, circumstances or causes beyond its reasonable control. If the period of delay or non-performance continues for 3 weeks, the party not affected may terminate the Contract by giving 3 days written notice to the affected party.
13.2 Subcontracting. The Attender may not subcontract any or all of its rights or obligations under the Contract.
13.3 Confidentiality.
(a) Each party undertakes that it shall not at any time during the Contract, and for a period of two years after termination of the Contract, disclose to any person any confidential information concerning the business, affairs, clients or other Attenders of the, except as permitted by clause 13.3(b).
(b) Each party may disclose the other party’s confidential information:
(i) to its employees, officers, representatives, contractors, subcontractors or advisers who need to know such information for the purposes of carrying out the party’s obligations under the Contract. Each party shall ensure that its employees, officers, representatives, subcontractors or advisers to whom it discloses the other party’s confidential information comply with this clause 13.3; and
(ii) as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority.
(c) Neither party shall use the other party’s confidential information for any purpose other than to perform its obligations under the Contract.
13.4 Entire agreement. The Contract constitutes the entire agreement between the Parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.
13.5 Variation. No variation of the Contract shall be effective unless it is in writing and signed by the parties (or their authorised representatives).
13.6 Waiver.
(a) A waiver of any right or remedy under the Contract or by law is only effective if given in writing and shall not be deemed a waiver of any subsequent right or remedy.
(b) A failure or delay by a party to exercise any right or remedy provided under the Contract or by law shall not constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict any further exercise of that or any other right or remedy. No single or partial exercise of any right or remedy provided under the Contract or by law shall prevent or restrict the further exercise of that or any other right or remedy.
13.7 Severance. If any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause 13.7 shall not affect the validity and enforceability of the rest of the Contract.
13.8 Notices.
(a) Any notice or other communication given to a party under or in connection with the Contract shall be in writing and shall be:
(i) delivered by hand or by registered post or other next working day delivery service at its registered office (if a company) or its principal place of business (in any other case); or
(ii) sent by email to the address specified in the Contract Details.
(b) Any notice or communication shall be deemed to have been received:
(i) if delivered by hand, at the time the notice is left at the proper address;
(ii) if sent by registered post the next working day delivery service, at [9.00 am] on the [second] Business Day after posting; [or]
(iii) if sent by email, at the time of transmission, or, if this time falls outside business hours in the place of receipt, when business hours resume. In this clause 13.8(b)(iii), business hours means 9.00am to 5.00pm Monday to Friday on a day that is not a public holiday in the place of receipt.
(c) This clause 13.8 does not apply to the service of any proceedings or other documents in any legal action or, where applicable, any arbitration or other method of dispute resolution.
13.9 Third party rights.
The rights of the parties to rescind or vary the Contract are not subject to the consent of any other person.
13.10 Governing law. The Contract, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation, shall be governed by, and construed in accordance with, the law of the Republic of Cyprus.
13.11 Jurisdiction. Each party irrevocably agrees that the courts of the Republic of Cyprus shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with the Contract or its subject matter or formation.

1- Services

SCHEDULE 1 – SERVICES

POLICY BRIEF & PURPOSE
Our SERVICES Policy help as a guide regarding what activities or tasks can be expected to be performed
SCOPE
This Services policy applies to all prospective and current employees of the company as well as volunteers, interns, inviters and attenders.  Service providers must ensure that the Services and Deliverables shall conform in all respects with the Service description set out below.

SERVICES

MOTHERLY BESTY
Baby Chores: Extra set of hands for (0 – 1) baby related chores
● bottle / baby dishes washing
● baby food prep assistance following parent’s instructions
● nappies garbage out
● load & unload laundry
● hang wet clothes
● fold clothes
● restock diaper baskets
● wipe down stroller / high chair / crib
● chage crib sheets
● undust baby room
● tidy baby room
● organize baby closet
● swap and store aged clothes
● organize baby toys / books
● create an educational prepared environment for the baby

Me Time: Full (0 -1) infant care for parents to self care bottle / baby dishes washing
● bathing baby
● nappy changing
● preparing food following parent’s instructions
● feeding baby
● developmental appropriate motor excercises
● sensory play
● floor play
● free play supervision
● singing
● practical life activities
● carying baby
● outdoor stroller ride
● baby food prep assistance
● reading baby books/storytelling
● put the infant to bed & watching over sleeping infant
● Outdoor play

Birth Support: At home peri-natal care and new parents support (-3 to +3 months)
● pregnancy care (physical & breathing exercises)
● company during labour and childbirth
● food inventory
● baby supplies inventory
● feeding assistance
● self-care assistance
● breastfeeding practical support
● breastfeeding consultation
● support parent with infant
● making parents beds & baby’s bed/change sheets
● emotional support
● advocacy
● 1 on 1 workshops on various subjects

HEARTY SITTER
Babysitting: home care and developmental activities for children (1-12yrs old)
● stimulating excercises with younger ones
● help with potty training
● helping child with care of self & care of their environment
● teach grace & courtecy
● supervised autonomous play
● performing creative activities & experiments
● gardening play and exploration
● playing educational games
● reading books & storytelling
● outdoor walks & outdoor play
● assist child in tidying up play area
● support meal routine
● getting child ready for bed
● watch sleeping child

Educare: Homework help for children (6-12)
● supervised autonomous school work
● review school assignments
● assist student with homework
● assist student with other academic tasks
● guide student to understand key concepts
● help student develop self-confidence & self – esteem
● teaching independent study skills
● mediate study groups
● encyclopedia or online search of tools or vocabulary
● help student practice for a test
● record keeping
● create an educational prepared environment for the child*

SpecialCare: Company and care for an unwell child (3-15) staying home
● keep child as comfortable as possible
● monitor temperature
● provide heatly comfort food
● provide fluid intake
● provide low energy entertainment
● assist with personal hygiene
● allow quiet time to ensure rest
● supervise behavioural changes
● report any noticeable emergency
● emotional support
● follow parents’ instructions

ERRAND BUDDY
OntheGo Help: Set the meeting place and set off with an extra pair of hands to do errands.
● help in getting stuff out of the house to the car
● help in getting in the car
● help in getting out of the car
● pushing a stroller
● staying in the car with a baby
● steping out to do a quick favour at the post office, kiosk, pharmacy etc.
● keeping an eye on children at the grocery store, church, function.
● help pushing a grocery cart
● help with packing groceries

GoodyRun: Everyday necessities or pharmacy goods bought and brought to your home.
● Purchase up to 5 items (30 euro max) from a supermarket
● Purchase up to 5 items (30 euro max) from a pharmacy
● Purchase up to 5 items (30 euro max) from a bakery
● Purchase up to 5 items (30 euro max) from a supermarket
● Purchase up to 5 items (30 euro max) from a store
● Purchase up to 5 items (30 euro max) from a flower shop
● Purchase up to 5 items (30 euro max) from a fruit market
● Purchase up to 5 items (30 euro max) from a convenient store

HopAbout: Random favours or pick ups of prepaid items (food, farmacy items, small packages, documents -worth 50 euros or less) from a specific location
● Pick up a document from an office
● Pick up a small parcell from an office
● deliver food to a relative’s house
● Deliver a document from an office
● Deliver a small parcell to an office
● Take/pick up clothes to/from the dry cleaners
● Take pet to the vet
● Take car to the be washed
● Buy a present (prepaid or trusted with cash)

SAVVY NANNY
EduMoves: Dance or exercise – online movement class for (4 – 9 yrs old)
● fitness
● yoga
● capoeira
● zumba
● gymnastics
● Dace help with packing

EduChill: Talk or listen – relaxing activities for (4 – 9 yrs old)
● book reading
● story telling
● active listening to child’s own stories
● Theatrical play
● mindfulness
● live concert

EduFun: Learn or create – creative entertainment for (4 – 9 yrs old)
● guided arts and crafts (materials to be provided or requested)
● Interactive trivia games
● musical instruments
● singing
● fun entertainment
● magic show
● interactive team games (with other friends & the nanny to coordinate)
● music shows
● dance shows
● miracles of the world – virtually showing experiments etc
● teaching English as a second language – through play
● pupet show

CHATTY AUNTY
BreastTalk: Breastfeeding support

  • feeding plan development
  • assessing milk supply
  • recomendations to increase milk supply
  • addressing closed ducts
  • cause of sore nipples
  • breast engorgement advice
  • mastitis advice
  • breast pump support

*BondTalk: Parent advise

  • positive parenting introduction
  • mindful parenting introduction
  • gentle parenting introduction
  • healthy boundaries discussion
  • exploration of personal and family goals
  • action plan development
  • child behaviour management strategies

HeartTalk: Emotional and Mental health support

  • habitual patterns assessment
  • pre-conception advice
  • pregnancy and birth mental preparation
  • risks and treatments assessment
  • postnatal period wellness support
  • information about other support services
  • traumatic stress discussion
  • self-care plan development
  • change management support
  • care coordination advise
  • stress and anxiety management skills
  • coping strategies
  • parents wellbeing strategies
  • couple’s therapy

 

 

2- Charges

SCHEDULE 2 – CHARGES
The charges for the Services set out in the Attender’s published price list will vary through the course of this pilot operation. Therefore charges definition will be part of the outcome of this trial period.

3- Attender's Protocol

SCHEDULE 3 – ATTENDER PROTOCOL

1. POLICY BRIEF & PURPOSE
Our Attender Protocol outlines how we expect attenders to behave in preparation for, while entering, and during an inviter’s property.
2. SCOPE
This policy applies to all Appreci employees and/or attenders that provide care in person or virtually.
3. POLICY ELEMENTS
All attendees are invited to pay special attention during work hours to the duties and responsibilities laid out below.
When receiving an invitation from a family through the Appreci app, it means that the attender was chosen, out of the many qualified and experienced candidates for that specific position.
Prior to accepting the invitation, the attender must be certain that all requirements (such as Covid test) and responsibilities can be met prior and/or during the time in a family’s house or as specified in the invitation.
As it is an attender protocol all the items below are addressed to YOU (the attender).
a. In preparation to the house visit, or meeting, you are expected to:
• Project professionalism by ensuring your attire is compliant with the dress code.
• Carry with you a pair of clean slippers or indoor shoes if you are to be meeting the inviter at their home.
• Carry with you a valid covid-19 test result in hard copy or digital form.
• Carry with you a picture ID in hard copy or digital form.
• Tie your hair as specified in the dress code if taking care of children under 6 years old in person.
• Ensure you have and carry with to the meeting all necessary materials and/or equipment to accommodate the parent’s request.
• Always take a clean mask and hand sanitizer as per the health and safety policy.
• Make sure your connection to the internet is optimum, your devices are charged, and you are in a place with enough light and without background noise.
b. While arriving at the meeting place you are expected to:
• Introduce yourself with your first name only and thank the inviter for choosing you.
• Be ready to present your picture ID or Covid-19 test if the inviter requires it (not applicable to virtual attenders or attenders that deliver to the door).
• Change your shoes at the entrance if you are visiting a house and place your shoes in your personal bag.
• Excuse yourself and press the “start attending” button on the particular job you have accepted through the Appreci app to ensure time is being properly recorded (after greeting the inviter but before starting the assistance requested)
• Ask the inviter to show you where you can place your personal belongings during the time of your visit including your phone.
• Ask the inviter to give you any last-minute instructions further to the details on the invitation.
c. During the meeting you are expected to:
• Use a calm voice when addressing the child or any member of the family. Shouting, scolding or punishments are not in any way or form allowed. If done so, you will be immediately removed from Appreci’s list of attenders.
• At all times, follow Appreci’s behavioural etiquette on the code of conduct.
• At all times, follow Appreci’s hygiene etiquette on the health and safety procedure.
• Refrain from taking any pictures by any means. Unless it is asked by the inviter. If any pictures are taken they should be immediately deleted from the phone gallery. Exceptions apply in the case of an accident (i.g. cut, bruise, hit, etc.) where a picture is to be sent either to the inviter, emergency contact or the doctor via Appreci’s accounts office who can retrieve such information. If you are in a virtual meeting, performing an errand or delivering at the door, please exert self-control and refrain looking at your phone unless it is pertaining to the job.
• Immediately inform the parent and fill in Appreci’s accident report form in case of an accident (i.g. cut, bruise, hit) before leaving the house.
• Inform the inviter and fill in the Incident report form in the case that something is broken during your visit. Whether the incident occurred by you or the child/children clean up the broken pieces or area that was damaged before leaving the house. It is to the discretion of the inviter to ask you to charge the extra time as a result of this.
• Give medication to a child or family member you are carrying for, ONLY In the case where parents/inviters request for a particular medication to be provided. In such case you are expected to ask the inviter to send an email to mail@appreci.com with a copy of a doctor’s note and their written consent authorizing you to do so if the function for special requests is not already active in the app.
• Be able to perform and undertake any responsibilities as described in the Attenders service description for the particular job category you have been invited.

d. At the end of your assistance, you are expected to:
• Make sure any area of the house you used is clean and tidy.
• Make sure you view the questionnaire and tick the checklist of duties before you leave.
• Take all personal belongings with you. You are responsible to make sure nothing you own is lost or broken.
• Replace your slippers.
• Say thank you for the opportunity given and goodbye to all members of the household.
• Press “completed” button on the job you have finished and confirm or edit the amount accordingly.
• Immediately after leaving, within 5 minutes, review your experience with this inviter on the app.

4- Code of Conduct

SCHEDULE 4 – CODE OF CONDUCT

POLICY BRIEF & PURPOSE
We believe that everyone should be respected and feel supported in our community. The primary purpose of the Code of Conduct is to set the parameters for the provision of services which will protect the service providers and/ or Attenders and/or Employees, as well as the families they serve, from unprofessional, unethical and/or incompetent practices. Compliance with the Code is absolutely essential for being a part of the Appreci community and fundamental for its growth and reputation of trust.

SCOPE
This code of conduct pertains to all Apreci’s staff employees and/or service providers and/ or Attenders.
POLICY ELEMENTS
Basic Principles and Behavioural Etiquette
It is imperative for all employees and service providers to meet the following expectations.
● Maintain a high level of ethical practice and respectful behaviour at all times.
● Keep aware of personal space and privacy.
● Speak in a polite and professional tone and manner when addressing any member of the household.
● Especially to children speak in a calm tone having always in mind you are a role model to the child.
● Maintain a positive attitude and demeanour.
● Never give advice to parents unless requested by them, in such case make sure it is clear your advice comes as an educated opinion.
● Stay away from topics that can potentialy be controversial such as religion, gender issues, and politics.
● Be kind and accommodate to their needs by giving practical support.
● Refrain from behaviours that make people uncomfortable such as nudges, whistles, and winks.
● Avoid comments on physical appearance or any other alike that may be perceived as bullying or flirting.
● Maintain your private life private and do not engage in any personal discussions.
● Always follow the Appreci’s professional guidelines as set out in our introductory training and workplace expectations policies.

Provision of Services
● If asked to stay longer, or to change job categories all additional services made on the same day should be modified through the app or mailed to mail@appreci.com
● Maintain a high level of transparency in all transactions.
● Do not take cash or tips. Politely ask to be given through the app as this increases your ranking in the app.
● Should you be offered a position or other type of collaboration not through the app, please send an email to mail@appreci.com to inform us using your attender/employee number.

DISCIPLINARY CONSEQUENCES
Every employee, inviter or attender is responsible for implementing this code of conduct policy. Employees should follow these instructions and will be held accountable when they don’t. We’ll take disciplinary action that may extend to termination when employees or attenders disregard the outlined above.
It’s everyone’s responsibility to contribute to a healthy and safe workplace.

5- Dress Code

SCHEDULE 5 DRESS CODE

1. POLICY BRIEF & PURPOSE
Our dress code company policy outlines how we expect our employees and attenders to dress at work. Employees and attenders should note that their appearance matters when representing our company in front of partners, visitors or inviters. An employee and attender appearance can create a positive or negative impression that reflects on both of our company and culture, and the professional status of the employee himself.
2. SCOPE
This policy applies to all Appreci employees and attenders.
3. POLICY ELEMENTS
Our company’s official dress code is usually casual.
These dress code rules always apply unless stated otherwise:
• All employees must be clean and well-groomed. Grooming styles dictated by religion and ethnicity are not restricted. Invitations can be considered as informal interviews for future job positions.
• Hair must be tied up, not only for hygiene but also for safety reasons. Please note that Hair tourniquet syndrome can damage a baby’s or young child’s nerves, skin tissue and function of the part of the body.
● All clothes must be work-appropriate. Casual clothing is allowed however reflecting professional status. Attenders must be comfortable to move, sit, stand, and play with a child in any part of the house or outdoors.
● Clothes that are too revealing or inappropriate are strictly not allowed.
● All clothes must be clean and in good shape. Discernible rips, tears or holes are not allowed.
● Employees must avoid clothes with stamps that are offensive or inappropriate.
● It is recommended for attenders to carry with them a pair of clean indoor shoes in case it is required or preferred by the inviters. Make sure they are not slippery for safety reasons.
We may change our dress code in special cases. For example, we may require employees to wear semi-formal attire for an event in such case we expect business casual or smart casual attires for both men and female. Or nurses to wear a coats, masks and gloves when the situation is appropriate.

4. DISCIPLINARY CONSEQUENCES
For attenders, disregarding the dress code may result in less rankings and if reported, Appreci’s management reserves the right to decide whether to formally request the dress code be respected immediately, terminate the contract of an employee or close the attender’s account.

6- Health and Safety

SCHEDULE 6 HEALTH AND SAFETY

POLICY BRIEF & PURPOSE
Our Occupational / Workplace Health and Safety Policy help us preserve the best possible work conditions for our employees through a preventive action policy and emergency action suggestions.
SCOPE
This Occupational / Workplace Health and Safety Policy applies to all prospective and current employees of the company as well as volunteers, inviters and attenders when applicable.
POLICY ELEMENTS
We recommend all users, inviters, and attenders to follow advice from public health authorities. If feeling sick inviters should not invite and attenders should not attend. Covering of the mouth and nose is always recommended and wearing of masks is strongly recommended during car drives or within closed environments. If possible, open windows to improve ventilation.
Further recommendations

Preventive Action
Preventative action is any action we take to avoid injuries or illness related to workplace conditions.
We’ll conduct periodical risk assessments and job hazard analysis to discover what is likely to harm employees and attenders. We’ll establish preventative measures accordingly. The emergency management policy describes a contingency plan for emergencies.
Potential threats and dangerous situations include but are not limited to:

● Performing tasks on heights, scaffolds, ladders and other unsteady structures
● Chemical substances (toxic, flammable etc.)
● Operating dangerous equipment
● Slippery or uneven surfaces
● Electrical infrastructure
● Noise/temperature
● Quality of air
We’ll take the following preventative measures:
● When Employees and/or Attenders are engaged in dangerous contexts or locations, they need to demand from the employer or inviters safety precautions, like safety nets and ropes.
● Attenders need to carry with them protective gear like masks, gloves, protective uniforms, goggles etc. Using safety equipment is obligatory in the situation demands it, such as entering the house when a person is sick with a virus or bacterial infection.
● One use gloves should be used when changing a child’s nappy or adult’s diaper and/or helping them out in the toilet. Hands must be always washed before and after.
● Hands must always be washed thoroughly before preparing any food or snacks.
● Hands must always be washed thoroughly after consumption of any food or snacks.
● Hands must always be washed thoroughly after an activity.
● Always make sure to maintain a clean work area.
● It is the responsibility of employees and attenders to carry with them hand sanitizer for use when water and soap are not available.
● We will hold employee training sessions in health & safety standards and procedures.
● Employees or attenders who do repairs or cleaning need to put up caution signs.
● All highly dangerous job tasks the attender chooses in good will to perform out of the scope of Appreci’s list of possible jobs, require at least two people to be present.
● Exposure to chemicals should be avoided or if part of the job description, and as agreed by the terms of the attender, the attender should wear proper mask and keep area ventilated by opening doors and windows.
● Smoking is fully prohibited over the duration of the job or task.
● No medication should be taken while on the job. If medications are prescribed by the doctor, the prescription should be carried in hard copy or digital form. All medicines should be kept out of the reach of children. Any other form of drug intake is strictly prohibited, before and/or during the job placement.

Emergency Management
The Emergency management policy refers to our plan to deal with sudden catastrophes like fire, flood, earthquake or explosion within Appreci controlled premises. These depend on human error or natural forces.
Our emergency management involves the following provisions:

● Functional smoke alarms and sprinklers that are regularly inspected by [maintenance supervisor]
● Technicians (external or internal) available to repair leakages, damages and blackouts quickly
● Fire extinguishers and other fire protection equipment that are easily accessible
● An evacuation plan posted on the walls of each floor and online
● Fire escapes and safety exits that are clearly indicated and safe
● Fully-stocked first-aid kits at convenient locations

We’ll also schedule fire drills and emergency evacuations periodically. We will monitor performance of health and safety procedures and will revise them to ensure higher level of protection.
While Appreci takes preventive measures for the health and safety of the Inviters, their family, our employees and attenders, there are unforeseen circumstances that need to be resolved as presented and to the best judgement of the attender when visiting people’s houses or other premises in which Appreci has no control.
These advices apply to the extent that is possible in people’s houses.

● Fire, flood, bomb threat
In case of a fire, flood, bomb threat or any other similar situation (physical destruction) the employee or attender must ensure the child be guided to a safe location, which will be agreed in advance with the parent. Police or relevant authorities to be contacted (check emergency contact information on the app). Parents must be contacted if they are not be present – always after contacting the relevant authorities first.
● Accident, dangerous fall, or serious injury
In case of an accident or a serious injury they should contact the nearest relevant hospital/clinic first before contacting the parents unless otherwise stated on the user profile as preferences It is the responsibility of attenders to read the user preferences and familiarize themselves with the hospitals in their area in preparation to becoming an attender.
● Chocking of a child or person being cared for
We encourage all attenders to have a first aid certificate and demand that for child carers before the age of 5, should have performed the course. If the attender does not have a first aid certificate, he she should call immediately the emergency contact number for instructions. It is the responsibility of attenders to read the user preferences and familiarize themselves with the hospitals in their area in preparation to becoming an attender.

●Burglary, Robbery or Trespassing
Attendees must never attend to the door, even less open the door to anyone if they are not first informed by the parents of such visit and the relevant ID details are presented beforehand. In case of any unwanted contact, aggression or in any other situation in which the feeling of safety is lost, employees, attenders and invites should immediately alert Appreci.

 

ADDITIONAL MEASURES
Our company will also keep abreast of changes and try to promote health & safety actively. We will:

● Update our policy according to changes in occupational health and safety legislation.
● Use incentive actions for health & safety.
● Review and Evaluate all incidents/cases for re designing and improving our course of action.
● Establish clear procedures for accident reporting.
● Revise work procedures to make them safer.
Our company will also consult experts or insurance representatives to ensure it complies with local and international standards.

DISCIPLINARY CONSEQUENCES
Every employee, inviter or attender is responsible for implementing this health and safety policy. Employees should follow health and safety instructions and will be held accountable when they do not. Appreci holds the right to take disciplinary action that may extend to termination of contract of the employees and/or attenders when the health and safety regulations are disregarded and proceed with legal action when necessary.
It is everyone’s responsibility to contribute to a healthy and safe workplace.